Retail Security
All Retail Security Officers are trained to the highest standard in Customer Service and Shop Floor Etiquette. Training is provided in P.A.C.E (Police and Criminal Evidence Act) and Criminal Law, including Health and Safety, Fire Safety, First Aid and Conflict Management.
Guard Security offers a complete Retail Protection Package comprising of:
(I) Uniformed Officers
Highly trained in retail security - and highly visible - our uniformed officers provide full security cover wherever it’s needed. Not just in identifying and observing known or potential shoplifters and vandals but also for cash escorts, staff searches and warehouse delivery checks. All Guard Security personnel are fully conversant with the legally correct procedures for collecting evidence and making arrests.
(ii) Store Detectives
Working in ‘plain clothes,’ our store detectives work invisibly alongside your own security teams, assisting in the crime detection and deterrence process. Like our uniformed officers they are also trained In all the legal aspects of making arrests and collecting evidence. If suspected wrongdoers are detained, our detectives help make sure that apprehension is conducted within the law, so that the suspect can be swiftly dealt with through the criminal justice system.